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I veckans avsnitt berättar våra mäklare om två case som de stött på under veckans gång. Det är alltifrån arga telefonsamtal till handskrivna brev med uttryckt missnöje. Hur bemöter man negativitet från kunder och hur påverkas våra mäklare? Detta och mycket mer i veckans avsnitt.

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Arga samtal och handskrivna brev

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